OUR SUPPORT CENTER

image

Product Support

Need technical support?

More
image

Warranty

Start the warranty process

More
image

Email us

Contact us if your question isn’t answered

More

XLR SNIFFER/SENDER F.A.Q

There is a little known feature of the XLR Sniffer/Sender which, when the battery is reversed, shows the LEDs in the opposite color. This can be useful when the green is difficult to see​ or red is a better color of the situation. Simply reverse the battery to get the desired color for reporting.
If you see any orange LED's that means your unit has a orange led swap with the traditional red. Here is a link to an updated color code chart for the orange LED's. If you'd like to exchange your unit for a standard red LED sniffer please send an email to support@soundtools.com.
Absolutely. The ​SoundTools XLR Sniffer/Sender will test your 3 pin DMX cable for continuity, insuring you're cables are ready for the next gig.